Its common for social media mistakes to happen, especially when it is not ‘thorough’ or organization-wide. Most of the time, its the marketing team whom are in charge while the rest of the organization are completely unaware of the social media initiatives that has taken place. Your social media campaign does not work [...]
Over the last 2 days, I was at the Asian Bloggers and Social Media Conference 2010 in Berjaya Times Square in Kuala Lumpur.
It was a very last minute decision to go to the social media conference and a decision that gave me opportunity to get insights and to meet people I’ve known [...]
Location based social media like Foursquare is probably the hottest thing in the digital industry now, after Facebook and Twitter.
Using a GPS-enabled phone with internet access (you can also check-in by installing a Firefox plugin named Foursquarefox on your browser), you can ‘check-in’ to places (physical or virtual) and earn points, badges and mayorship. [...]
“You should start a twitter”
A so-called ‘web consultant’ told my boss recently. I just listened and did not want to jump into talking about twitter. That’s the problem with me sometimes, I like to listen and think but talk very little. He went on saying that he managed to rake in interested people to [...]








Damage Control for Social Media
How to “damage control” when the most unexpected happens in your social media platform?
Complaints, negative comments, angry customers is one of the the major concern of many marketers who are managing social media networks for the organization/brands/campaigns, because how well you manage these damages will either make or break the campaign. Imagine someone who [...]